Vicodo
Reimagine customer support experiences with live chat and video calls
Customer support that’s not quick and convenient is like a frozen dinner that can’t be microwaved—unnecessarily difficult. (“‘Preheat the oven to 400’? Who am I, Julia Child?!”)
Even with the right communication tools, managing an influx of requests across a service team and planning ongoing support appointments gets messy fast.
Luckily, there’s an all-in-one customer service assistance platform that makes user communication quick and easy again.
Meet Vicodo.
TL;DR
At-a-glance
Overview
Vicodo is the CRM application where remote meets personal, empowering you to capture customers through live chats and video calls.
Get ready to accelerate the way you connect with customers.
Vicodo’s interface allows you to add live communication to your customer service experience by offering a video call tool, live chat app, CRM platform, and booking calendar all in one.
After all, outdated customer communication is like putting cherry tomatoes in a fruit salad: it’s not wrong, but it’s definitely not right.
Give customers live support with instant chat and video calls directly from your website.
Like a Swiss Army knife of connectivity, this app combines multiple tools to improve customer communication.
You can provide instant chat and video meetings or generate unique links for appointments sent to customers as one-click URLs for accessible meetings.
Simply paste white label code into an existing website and personalize with custom logos, fonts, colors, and more.
Customize white label features with brand-specific colors, fonts, logos, and more.
Made for groups, the team dashboard allows you to create operator profiles, decide when employees are available, and share workflow progress.
Then, set custom operating hours for your business or customer service teams based on individual preferences.
You can even go beyond text with the ability to share documents, images, and videos through the chat software, plus group related attachments using tags.
An intuitive dashboard for you and your team means no more getting lost in communication.
The calendar integration gives you the chance to view upcoming and planned meetings for workflow oversight and team management.
Send reminders to meeting attendees via application-based emails or share the link with them directly through your communication method of choice.
With an easy way to reach you, customer conversions will grow faster than ever.
Vicodo integrates into existing calendars for synchronized appointment scheduling.
It’s time to start pushing engagement with your consumer base. (And live communication is the shiny 15-carat diamond ring you've got to woo them.)
Vicodo is an immediate and personal solution to your customer contact hiccups, and offers improved communication and satisfaction.
Optimize your customer support with convenient video and chat capabilities.
Get lifetime access to Vicodo today!
Plans & features
Deal terms & conditions
- Lifetime access to Vicodo
- All future Professional Plan updates
- You must redeem your code(s) within 60 days of purchase
- Stack up to 10 codes
- GDPR compliant
- Only for new Vicodo users who do not have existing accounts
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!
Features included in all plans
- Unlimited 1:1 video calls
- Unlimited chats
- White labeling for bookings and invite pages
- API and webhook access
- Live chat and video website widget
- Personal calendar booking page
- 1 Google Calendar connection per user